This issue affected our Kennedy Point and Park Point Customers.
We have been planning on upgrading this site to our new backup battery system, we had all the equipment ready to go so decided to proceed with this upgrade during this Vector outage.
The great news is that we used to have approximately 1 hour of backup battery time, now we have over 12 hours which means that you can continue to have internet whenever there is a power outage in Kennedy Point for over 12 hours, which Waiheke tends to have multiple isolated power outages per year. We are always working to make the FullTilt network as robust as possible. In our estimation this will cover 98% of the power outages that we experience on Waiheke.